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[Resolved] Toolset plugins won’t update

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is unable to update their plugins.

Solution:

This seems to be a common problem with the toolset 3.0 release installer and as such I would recommend that you perform a manual update by downloading the plugins and uploading them manually.
https://toolset.com/account/downloads/

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by katieS 6 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#957348
Update error message.PNG

I am trying to:Update all Toolset plugins registered on this site that I have recently registered. I have the same problem with
hidden link and I have tried unregistering and then registering again

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:
Error message 'Update package not available.0'

#957440

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Katie,

Thank you for contacting our support forum.

This seems to be a common problem with the toolset 3.0 release installer and as such I would recommend that you perform a manual update by downloading the plugins and uploading them manually.
https://toolset.com/account/downloads/

Thanks,
Shane

#957901

Thank you Shane
I will do that.
Do I need to delete the current plugin before uploading the updated version?
Do you know if this issue will be addressed as I have several sites that are not accepting automatic updates?

#958273

I deleted the Types plugin, downloaded v3.06 successfully and then was able to completed automatic updates for both Views and Layouts