[Closed] Toolset plugin cannot connect to toolsetcom

[Author]

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[amandaV]

I am trying to: register a new key

Link to a page where the issue can be seen:

I expected to see: after registering the new key, the warning sign to go away: hidden link

Instead, I got: issues saving pages and a blank form on one of our pages

[Nigel]

Which warning are you expecting to have gone away?

In your screenshot there isn't a warning.

Can you share a screenshot of the warning that is a problem?

If you are experiencing problems on your site after adding and activating Toolset plugins, you might want to check your debug.log to see if there are any PHP warnings or errors.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try visiting the same pages where you observe problems and then inspect the log.

If you don't find the debug.log file it means it didn't generate any warnings or errors.