Skip Navigation

[Resolved] Toolset plugin cannot connect to toolset com

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by giorgosX 2 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#2370007

I registered my website (development) with the new key but within the WordPress I'm still getting the error message:
Toolset plugin cannot connect to toolset.com / Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.
Any help would appreciated,
George X.

#2370063

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi George,

If the website is registered successfully then you can try the following to clear the message.

Go to your wordpress backend and click Dashboard -> Updates and click check again.

Please let me know if the message is cleared after this.

Thanks,
Shane

#2370067

My issue is resolved now. Thank you!