Toolset plugin cannot connect to toolset

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by nissolinoC 3 years, 2 months ago.

Author

Posts

December 20, 2022 at 5:08 pm #2519731

nissolinoC

Hi,

I found this message in the toolset dashboard "Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice".

I tryed to create a new site key and tryed to register Toolset with newly generated site key, but the message has not disappeared. I am attaching an image detailing the issue.

I hope you can help me,

Emiliano

December 21, 2022 at 10:57 am #2520133

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

It looks like it was a temporary problem, I just logged in to your site with the credentials you provided, and there is no such warning, and looking at the Toolset registration page things look normal.

December 21, 2022 at 11:45 am #2520161

nissolinoC

My issue is resolved now. Thank you!