Skip Navigation

[Resolved] Toolset plugin cannot connect to toolset

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 0.92 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

This topic contains 4 replies, has 2 voices.

Last updated by Nigel 3 years, 3 months ago.

Assisted by: Nigel.

Author
Posts
#2133307

I am trying to: I see this message: Toolset plugin cannot connect to toolset.com - I copied this page over from another one, and changed the site key for it. But this connecting issue still appears.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2133853

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Simon

I have another couple of reports about something similar, and I'm already looking into it.

I'll get back to you when I have some findings to share, but in the meantime you can disregard the warning as it should not affect the functionality of your site.

#2134611

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Simon, I raised this with the Installer team yesterday, and I'm not sure if they did something on our end, but when I check your site again now the warning message has disappeared, and the issue seems to have resolved itself.

#2134643

Dear Nigel

I am also see now "Subscriptions updated successfully." - it might be solved now.

#2134681

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, let me close here then.

Sorry for the inconvenience.