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[Resolved] Toolset plugin cannot connect to toolset

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 4 replies, has 2 voices.

Last updated by Nigel 3 years, 5 months ago.

Assisted by: Nigel.

Author
Posts
#2133307

I am trying to: I see this message: Toolset plugin cannot connect to toolset.com - I copied this page over from another one, and changed the site key for it. But this connecting issue still appears.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2133853

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Simon

I have another couple of reports about something similar, and I'm already looking into it.

I'll get back to you when I have some findings to share, but in the meantime you can disregard the warning as it should not affect the functionality of your site.

#2134611

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Simon, I raised this with the Installer team yesterday, and I'm not sure if they did something on our end, but when I check your site again now the warning message has disappeared, and the issue seems to have resolved itself.

#2134643

Dear Nigel

I am also see now "Subscriptions updated successfully." - it might be solved now.

#2134681

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, let me close here then.

Sorry for the inconvenience.