[Resolved] Toolset not installed "Toolset plugin cannot connect to toolset .com"

[Author]

Posts

[isabelleG]

I am trying to: Toolset is not used on my site anymore so I uninstalled the plugin and unregistered it from my account. However, I see the error message "Toolset plugin cannot connect to toolset.com"

I expected to see: nothing

Instead, I got: "Toolset plugin cannot connect to toolset.com"

toolset: Site key does not match for hidden link

[Shane]

Hi Isabelle,

Thank you for getting in touch.

You should be able to remove this message by going to Dashboard -> Updates and click on Check Again.

Once you've done this then the message should no longer be appearing.

Thanks,
Shane

[isabelleG]

Hi Shane,

Unfortunately, this doesn't work and the message still appears.

[Shane]

Hi Isabelle,

Thank you for checking. Would you mind allowing me to have admin access to the site to check on this one for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

[Shane]

Hi Isabelle,

This issue should no longer be occurring.

Please check on your end and let me know if you're still seeing the error.

Thanks,
Shane

[isabelleG]

My issue is resolved now. Thank you!