[Resolved] Toolset not fetching latest updates

[Author]

Posts

[Akhil]

Hi guys,

i cant fetch the latest toolset updates anymore. its been like this for pass 5 months but i didnt bother much till today.

what can i do ? reinstall and install back,?

my major concern is that [i tried this before] , ALL my menu will be jumbled,

is there any solution for this ?

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - again, could you please make sure that you are using latest version of Types plugin.

We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

[Akhil]

Hello, , Yes i've updated all to latest plugin manually.
i have no means to test the updates if its working unless there is minor update today .

could you revisit my first post pls. thanks /

[Minesh]

what can i do ? reinstall and install back,?
==> I suggest to reinstall manually once to rule out the installer issues.

my major concern is that [i tried this before] , ALL my menu will be jumbled,
==> Well - first we would like to see ALL Toolset plugins should be updated on your install, once done, you need to follow the basic debug steps to check if there is any conflict between any third party plugin or theme you are using.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

*** Please make a FULL BACKUP of your database and website.***
To follow the basic debug steps, please setup a test site where you should run some tests.