Toolset Maps Plugin is not always loading the map on the page

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Maps, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Christian Cox 3 years, 11 months ago.

Assisted by: Christian Cox.

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Posts

December 18, 2020 at 2:27 pm #1880393

joseL-6

I am using Toolset Maps to display locations on the home page of this site, but the Map does not consistently display.

The problem is similar to the one resolved in:
https://toolset.com/errata/map-fails-to-load-after-refreshing-the-page/

However, the Toolset Maps plugin is already version 2.0.5 and the solutions suggested did not work. I am wondering if the issue is because I have TWO views on the page:
1) The first view displays the map of locations
2) The second view (directly to the right) displays the locations as a LIST, with the closest location to the user listed first.

December 18, 2020 at 2:35 pm #1880397

joseL-6

I just noticed that the map is ALSO not rendering consistently in a template I am building for each individual location, for example:

hidden link

It loads in Chrome, but not in Firefox... both browsers are allowing location access and I'm clearing the caches.

December 20, 2020 at 3:54 pm #1881739

Christian Cox

Hello, our developers just released a hotfix for some issues last week, and the latest version of Maps should solve this problem. Please update to the latest versions of all Toolset plugins. If you are not prompted to update in wp-admin, please go to Plugins > Add New and click on the "Commercial" tab. Then scroll down to the Toolset Installer panel and click "Check for Updates". This should trigger the latest versions to be automatically available in the installer.

Once you have updated to Maps 2.0.6, the problem should be resolved. Please let me know if that is not the case.