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[Resolved] Toolset Map Critical Error When Installed

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by stuartF-2 3 years, 3 months ago.

Assisted by: Minesh.

Author
Posts
#2493139

Hello, we are trying to install Toolset on our site and are receiving a Critical Error Message after installing the Toolset Maps plugin. The error occurs when we try to edit a page using our page builder plugin Beaver Builder. Which we've used with Toolset many times before, so I'm not sure what the issue is on this particular site. What do we need to do to fix this issue? *Temporary login link provided for you to access the site.

Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /nas/content/live/lpcanew/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php:298 Stack trace: #0 /nas/content/live/lpcanew/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php(298): method_exists(NULL, 'is_block_editor') #1 /nas/content/live/lpcanew/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php(281): Toolset_Addon_Maps_Views->is_block_editor() #2 /nas/content/live/lpcanew/wp-includes/class-wp-hook.php(308): Toolset_Addon_Maps_Views->enqueue_scripts('') #3 /nas/content/live/lpcanew/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #4 /nas/content/live/lpcanew/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /nas/content/live/lpcanew/wp-includes/script-loader.php(2180): do_action('wp_enqueue_scri...') #6 /nas/content/live/lpcanew/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts('') #7 /nas/content/live/lpcanew/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #8 /nas/content/live/lpcanew/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /nas/content/live/lpcanew/wp-includes/general-template.php(3043): do_action('wp_head') #10 /nas/content/live/lpcanew/wp-content/themes/astra/header.php(26): wp_head() #11 /nas/content/live/lpcanew/wp-includes/template.php(783): require_once('/nas/content/li...') #12 /nas/content/live/lpcanew/wp-includes/template.php(718): load_template('/nas/content/li...', true, Array) #13 /nas/content/live/lpcanew/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #14 /nas/content/live/lpcanew/wp-content/themes/astra/page.php(20): get_header() #15 /nas/content/live/lpcanew/wp-includes/template-loader.php(106): include('/nas/content/li...') #16 /nas/content/live/lpcanew/wp-blog-header.php(19): require_once('/nas/content/li...') #17 /nas/content/live/lpcanew/index.php(17): require('/nas/content/li...') #18 {main} thrown in /nas/content/live/lpcanew/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php on line 298

#2493319

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked but I do not other users reported such issue recently. It could be due to the WordPress 6.1 or any other possible compatibility issue.

In order to make sure there is no conflict with other plugins or theme:
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

#2493769

I found the culprit, it appears to be a conflict with Toolset Maps and the Font Awesome Plugin (https://wordpress.org/plugins/font-awesome/). I've deactivated the Font Awesome plugin on my site so I can continue working, but wanted to let you know in case anyone else has the same issue.