I am trying to: remove issues with toolset
Link to a page where the issue can be seen:NA
I expected to see: Server running faster
Instead, I got: There is sometype of php process with toolset running in overtime. Started once I pointed my domain at the server.
Basically the server and Toolset were fine and ran fast but once I pointed my domain to the folder the site was hosted in, My site started to run slowly. I spoke to my host and they said it was a plugin issue and when I deactivated my plugins the speed went back up. So I reactivated Toolset types, views and maps and the server load spiked shortly after and stayed constant.. Basically Toolset's plugins are slowing my site way down and using almost 100% of my 2 gig ram dedicated cpu server which it did not before.. Please help!!
Can you explain step by step what we need to do to replicate the issue?
You mention that the issue is "I pointed my domain to the folder the site was hosted in"
What does this mean and hwo should we set this up?
If Toolset and the server run fine before that, we need to replicate exactly that particular step and see what can be done.
I checked the site and it run quite fast, I see you have Toolset active, so I am not sure where to look for the issue or if it requires more steps.
We would as well need to know what precisely makes the Server admins think "it was a plugin issue".
Did they mention what exact issue, or maybe a PHP error or similar?
This could give more clues.
WordPress includes a debug mode which helps reveal PHP problems.
This could as well give some clue here.
https://codex.wordpress.org/Debugging_in_WordPress
Did you as well confirm that the issue happens if only Toolset is active?
I see several other plugins active on the site, I am not sure hence.
With the further details I think we will be able to proceed further on a solution.
Hi Rich,
I'm Mohammed, the Toolset support team leader.
I'm posting here to inform you that you support video call request is not a valid request as the support video calls are meant only for the how-to cases.
Beda will continue with you on this ticket.
Thanks for your understanding.
