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[Resolved] Toolset is broking html of Brizy plugin

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 3 voices.

Last updated by Nigel 6 months, 2 weeks ago.

Assisted by: Minesh.

Author
Posts
#2690160

Hi guys,

I'm a developer of the Brizy plugin: https://wordpress.org/plugins/brizy/
Several of our users have contacted us that their pages are blank without content and I found the issue comes from toolset views.
This is caused by the preg_replace_callback executed in the file wp-content/plugins/wp-views/vendor/toolset/dynamic-sources/server/InlineField/InlineField.php

To make it easier to debug, I created an example here: hidden link

By disable/enable toolset views plugin you can see the result on this page: hidden link

Can you guys help with this issue

All the best,
Viorel

#2690289

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes - I can see the issue on the test site you shared.

Please allow me to escalate the issue to our next level support and will get back to you as soon as I can.

#2690467

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I want to check with you for your permission to take duplicator copy of your site.

Can I take or you can send me duplicator copy of your site?
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#2690482

Hi Minesh,

Yes, you can take a copy

All the best,

Viorel

#2690565

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've created the duplicator package and same been shared with our next level support for further troubleshooting.

Please hold on for further update. I'll get in touch with you as soon as I see any update with our internal ticket.

#2696716

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Viorel

I wanted to let you know that we published plugin updates today that include a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads

#2697872

Hi guys,

Thank you for your help

All the best,
Viorel