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[Resolved] Toolset interfering with page builder

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 6 years, 9 months ago.

Assisted by: Shane.

Author
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#593993
Screen Shot 2017-11-28 at 13.53.22.png

The domain I am working on is hidden link.

I am using Kallyas theme (Not Avada! But could not find other suitable category).

Toolset has previously worked fine with all theme functionality. However, youtube videoes does not work when embedded as HTML. It streches many times in height. This problem only occur when I activate Toolset.

Could you please advise how I should add embedded videoes without size problems?

#594003

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Rachel,

Thank you for contacting our support forum.

Could you send me a link to the page with the issue so that I can have a look at this in further details.

Thanks,
Shane

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.