Toolset Forms Date Field no longer saves values

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Assisted by: Shane.

Author

Posts

May 9, 2019 at 4:44 pm #1241819

Darryl

When trying to save a date to a date field, the value is not saved.

See video: hidden link

I use this form pretty much every day and I'm sure that it worked yesterday.

FWIW, when I don't use Toolset Forms I'm able to add dates: hidden link

May 9, 2019 at 7:20 pm #1241899

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darryl,

Thank you for contacting our support forum.

This could be a plugin conflict. Could you temporarily disable the non-toolset plugins and check again.

Also I would like to have a look at the form as well. If possible could you send a link to the form that you are having the issue with ?

Thanks,
Shane

May 9, 2019 at 9:03 pm #1241926

Darryl

Hi Shane,
I use this form every day. I used it yesterday. The only thing that's changed is that Types was updated.

May 10, 2019 at 1:54 pm #1242219

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darryl,

Thanks for the update. Could you provide me with a copy of the site if possible so that I can set it up here to see if I can find the issue ?

The private fields will be enabled for you to provide the copy of the site.

The copy can be provided using the method in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane