I am trying to:
use the Toolset Forms Commerce for creating a form submission using woocommerce payment
Link to a page where the issue can be seen:
I expected to see:
The post created and also the payment done
Instead, I got:
payment process not happening , checkout page or the payment process is never called . Just the post publishing happen like normal toolset form plugin .
please check and provide a solution
Hello and thank you for contacting the Toolset support.
Please activate PHP debugging before performing the following tests in order to catch any possible error/notice that might help us find out why this is happening.
Also, to verify if this is not also provoked by another component on your website, please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Fourteen. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at the time to track where the incompatibility is produced.
If this does not help, I might need to login to your website to check this closer and eventually take a copy of your website for further debugging locally, let me know if that would be ok.
My issue is resolved now. Thank you!