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[Resolved] toolset forms 2.1.2 issue with beaver builder

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 3 voices.

Last updated by Christian Cox 5 years, 10 months ago.

Assisted by: Christian Cox.

Author
Posts
#1140250
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Hi,

I am using Beaver Builder for page building, and certain fields allow me to select form fields and views from a pop up toolset panel. If you click in the beaver builder module field, the red button appears and when that is clicked the toolset panel appears.

This stopped working and on troubleshooting it seems related to the latest toolset forms version 2.1.2, as it works ok on the earlier 2.1.1.1 version.

I have a test site where you can see this, with 2.1.2 installed (it had 2.1.1.1 which worked fine) and with the new version disabled the beaver builder panel works fine, with it activated it ceases to work. See attached screenshots.

test site and page is hidden link

this is a test site so do what you need to...

hope you can help fix this,

thanks, Iain

#1140468

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Iain,

Would you mind if I took a duplicator package from this site to test locally as well ?

Following the tests I will then escalate this to our 2nd tier supporters for further debugging on the issue.

Thanks,
Shane

#1140646

Hi Shane,

carry on,

thanks,

Iain

#1142333

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Iain,

I've escalated your ticket.

#1153011

Hi,

any news on a fix for this..?

thanks,

Iain

#1153278

Hi, Shane is unavailable this week so I'm checking in on his queue. I can see that this ticket has been escalated from 2nd tier support to our developers, but I do not see that a solution has been provided yet. I'll keep you up to date here as I receive more information. Unfortunately I don't have a better workaround at the moment than to temporarily deactivate the Forms plugin while using these dynamic field inputs.

#1190501

Hi, it appears this issue has been resolved by a recent release. Can you please update to the following versions and try again?
- WordPress 5.0.3
- Types: 3.2.4
- Views: 2.7.2
- Forms: 2.2.1.2
- Beaver Builder Pro: 2.2.0.5