Skip Navigation

[Resolved] Toolset Edit Post Form – Add new Image doesn't open Media Library

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 voice and has 0 replies.

>
Author
Posts
#2672967
Screenshot 2023-12-12 090154.png
Screenshot 2023-12-12 085917.png
Screenshot 2023-12-12 085709.png
Screenshot 2023-12-12 084204.png

When editing a page that includes images, I'm expecting the Add New function should open the Media Gallery to allow the user to select an image from the gallery, upload a new image, or add an image from a URL; which is the behavior on the Add Post Form.

Instead, the behavior is that the Add New button only allows the user to upload a new image.

I can't allow access to our site, as it is proprietary. I've attached screenshots to demonstrate the process. There is no custom CSS or JS on this page.

#2673023

Operator Error
Somehow the Other Settings option for "Use the WordPress Media Library manager." became unchecked changing the expected behavior.