[Closed] Toolset custom fields not loading

[Author]

Posts

[femtechL]

I am trying to: Open the custom fields

Link to a page where the issue can be seen:hidden link

I expected to see: The fields to load.

Instead, I got: The it's stock at progress bar.

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is strange.

I hope you are using the latest Toolset plugins. If yes:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

Do you see any errors with your browser's console?

In addition to this - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[femtechL]

I am using the latest toolset. I can grant you access to check it.

[Minesh]

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[femtechL]

Hello, even after disabling all other plugins, the Toolset custom fields is not loading.
I uninstalled and reinstalled the toolset types but the problem still persist.

[Minesh]

I try to access the wp-admin but somehow whatever URL I try it does bot offer me login page.

Do you have any IP restriction or country wise restriction. I even tried VPN but still I could not able to access the wp-admin or wp-login.php page.

Can you please tell me how I should be able to access the login page?