Create ticket in firefox

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

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Last updated by barryG-4 4 years ago.

Assisted by: Shane.

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April 15, 2021 at 3:02 pm #2022155

barryG-4

Hi, I'm logged in, firstly in Safari on a mac then Firefox but I cannot open a support ticket. I think the support part of the system doesn't recognise I'm logged in even though I can see my list of sites and everything else. Is this a known issue. It's happened to me quite a lot recently. Many thanks, Barry.