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[Closed] Toolset cannot make a relationship on Cloudflare Autoscale

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by Minesh 10 months, 2 weeks ago.

Assisted by: Minesh.

Author
Posts
#2676648

I am trying to: Toolset cannot make a relationship on Cloudflare Autoscale

Link to a page where the issue can be seen: hidden link

Screenvideo: hidden link

Type 1s related to Type 2s

I expected to see: Type 1s related to Type 2s

Instead, I got: Type 1s related to Type 1s

SFTP: ssh.app3923.cloudwayssites.com
admin
a9uY6Kt3DndU34DDhP67

#2676769

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I try to access the wp-admin - it shows the following error message with white screen: "This site can’t be reached".

Can you please make sure I should be able to access your site. If you have any firewall or country wise IP block then you should remove it.

#2677752

I delete the app. Can you please create your own app in Cloudways Autoscale

#2677784

I still have one app on Cloudways Autosclale - I am testing Toolset there. In stalled a fresh copy

Ig givers this error during installation.
hidden link

> Post relationships migration started.
> Maintenance mode enabled.
> Dropped table "wp_toolset_associations".
> Dropped table "wp_toolset_relationships".
> Dropped table "wp_toolset_type_sets".
> Unable to create table wp_toolset_associations due to a MySQL Error:
> Unable to create table wp_toolset_relationships due to a MySQL Error:
> Unable to create table wp_toolset_type_sets due to a MySQL Error:
> Maintenance mode disabled.

Cloudways suggested Toolset can't use Maria DB?

#2677786

CW Autoscale says they are using Master Slave data relationship

#2677822

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can see in the log you shared:

 Unable to create table wp_toolset_associations due to a MySQL Error:
> Unable to create table wp_toolset_relationships due to a MySQL Error:
> Unable to create table wp_toolset_type_sets due to a MySQL Error:

That means the database cant able to create those required tables - can you please make sure you have enough permissions granted so that those said tables should be created successfully.

#2677944

CW doesnt think its comatible

#2677984

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please send us database error log as well as php error log from your server that will help us to investigate further.

You can upload the database error log and php error log to any filesharing service and send us the link to download it.

The topic ‘[Closed] Toolset cannot make a relationship on Cloudflare Autoscale’ is closed to new replies.