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[Resolved] Toolset Buttons unable to be styled or edited

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 2 replies, has 2 voices.

Last updated by Mateus Getulio 2 years, 10 months ago.

Assisted by: Mateus Getulio.

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#2595413

I am creating an archive page for a custom post type. This post type will be for displaying our events, and it is all set up with custom fields. I am trying to add a toolset button to link to the event URL. Whenever I go to style the button in either "Typography" or "Style Settings" the button crashes and displays an error message reading: "This block has encountered an error and cannot be previewed." With this error I am unable to style or edit any toolset buttons, and this issue is persistent across the entire site. I am not sure if this issue is a conflict with another plugin or something in the theme, however I have tried to identify the problem by disabling all other plugins and looking into the theme settings, but I cannot seem to find the cause of the issue.

#2595699

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thanks for your contact.

This is a known issue, our developers are already checking it. Please check the errata page for the button block bug: https://toolset.com/errata/broken-block-when-expanding-style-settings-panel/

As soon as possible, we'll publish the version that corrects it. In the meantime, I'll set our ticket here 'fixed in next release'.

Thanks for your understanding!

#2597371

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello again

I wanted to let you know that we published plugin updates today that include a fix for this issue (specifically Blocks 1.6.7).

If the updates do not show up on your plugin installer page (Plugins -> Add New -> Commercial tab), please click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads

Please keep us posted. Thank you.