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[Resolved] Toolset Breaking Kadence Theme

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 1 voice.

Last updated by melodyO 5 months, 3 weeks ago.

Assisted by: Minesh.

Author
Posts
#2796323

When we turn off the tool set plugin, we can hit the save button on our Kadence theme.

When the theme and toolset plugin is active, the save button disappears.

It has taken a long time to figure out what is going on.

Please advise to info@igota.solutions for my developer.

Thank you

#2796369

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins - especially Toolset Block plugin. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

#2796432
toolset-image.jpg

These are the newest plugin versions and have been, which is very strange that you are saying that.

Please advise.

#2796437

I see the one version is outdated, and I am updating that now and will reply after we test it.

Thank you.

#2796439

Updating toolset-blocks from 1.6.16 to 1.6.18 fixed the issue with the save button.

Thank you!