Toolset blocks and types plugin update

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 7 months ago.

Assisted by: Shane.

Author

Posts

April 21, 2021 at 10:27 am #2028467

alexanderP-4

Hi,
on my site hidden link Toolset blocks 1.4.2 and types 3.4.7 is installed. The site has the newest WordPress version.
There are no updates for plugins shown, although blocks 1.5 and types 3.4.8 are available. On the Dashboard on toolset.com the site is activated.
On the sites page (see attached screenshot) there is a warning that types is not up to date, but blocks looks like as it is not installed.
Can you help me with this?
Thanks a lot
Aelx

April 21, 2021 at 2:58 pm #2028693

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Thank you for getting in touch.

When we perform updates we usually do a staged release to customers hence why you may not see the update notifications on your dashboard.

You are still able to get the updates if you manually check for updates from your backend. If you go to Plugins -> Commercial and then scroll to the toolset plugins table and click on "Check for Updates".

This should allow you to manually ping our servers for the updates.

Please let me know if this helps.
Thanks,
Shane