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[Resolved] Toolset Block Elements are not showing

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by kaiD 5 years, 2 months ago.

Assisted by: Shane.

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#1339863
Firefox_Screenshot_2019-09-13T13-42-48.588Z.png

Tell us what you are trying to do?
I´m trying to rebuild the website you´re building in this tutorial: hidden link
For that i´ve activated types, views beta, maps and deinstalled the blocks plugin.
I´ve already created the tours overview site and also added a views block like in the video. But when i try to add a toolset block to design the single item in the loop no toolset blocks are there to select exept "View", "Content Template" and "Form".
In the tutorial there are several more, like the featured image block for example.

Is there any documentation that you are following?
hidden link

Is there a similar example that we can see?
If you like i can give you backend access

What is the link to your site?
hidden link

#1340165

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kai,

Thank you for getting in touch.

That is Odd as I just installed the Toolset Views Beta plugin and all the block elements show up fine.

Would you mind allowing me to have admin access to the site to check on this one for you ?

The private fields have been enabled for your next response.

Thanks,
Shane

#1342221

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kai,

Thank you for the credentials.

Given that this is a test site, would it be possible to perform a reset of the site and then try using the latest Beta?

As Beta's are meant for testing purposes, sometimes issues like these will occur.
So I would recommend backing up the data on the site and then reset it and try installing the Beta again.

It should be noted that this does not occur on a fresh install.

However I've been in contact with the team and it should be a case where upgrading from this beta, you will be able to continue using the plugin as it is intended.

The issue could be because of the merger between Views and the Blocks plugin and the changes to the database why you're not seeing the block elements appear.

Please let me know if this helps.
Thanks,
Shane

#1344753

Hi Shane,

i have only 3 licences. At the moment i need to switch 1 licence to another wordpress installation. On that one i will do like you said. If the issue is the same i will open a new ticket. Thanks for your help.