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[Closed] Toolset Block Editor not displaying properly on backend

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 4 years, 1 month ago.

Assisted by: Shane.

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#1895603
Screen Shot 2021-01-05 at 5.36.55 PM.png

I created a content template in Toolset that includes a classic view and a map. The view and the map are not displaying on the backend in the Toolset Block Editor where I can edit the map settings.

Attached is a SS of what populates when I load the block editor for this content template. You can see that the map is not displaying on the right side, but it still displays on the front-end.

#1896247

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Thank you for getting in touch.

I'm able to see the issue in the screenshot, however I would need to check on this further for you to see exactly why the backend editor doesn't display the map.

Currently this could be a plugin conflict of some sort where there are errors being thrown in your website's console.

I can check this for you if you provide me with admin access as well as a link to where I can see the issue on the backend.

Thanks,
Shane

#1896529

Sounds good Shane, if you make next private with the areas to put in that information, Ill get it over to you asap.

Thanks

#1896609

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Great here are the private fields for you to provide the login credentials and link to where I can see the issue.

The topic ‘[Closed] Toolset Block Editor not displaying properly on backend’ is closed to new replies.