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[Assigned] To edit pages that have a toolset template – we have to turn off toolset plugin

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 1 voice.

Last updated by wynterB 18 hours, 17 minutes ago.

Assisted by: Minesh.

Author
Posts
#2835565

Hi - we have had toolset on a site for quite some time working fine - but the client wehn to edit this page hidden link which uses the template and the ability to edit in Beaver Builder was greyed out - if we disable toolset temporarily we can edit, but it initially flagged up a 403 error - which Ive now whitelisted - before I could save the edits and publish. Once published we can turn turn on toolset again and kts fine - but keen to know what the issue is if possible?

#2835587

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure what is the issue exactly until I check further.

Can you please share exact steps that should help me to see the issue as well as send me admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2835750

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

When I try to login using the admin access details you shared, I get the following error:

The username or password you entered is incorrect.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2835752
#2835753

The original login details are working now, sorry

#2835788

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've added the following code to the code snippet:
- hidden link

add_action('wp_loaded', function() {

	$plugin_path = 'wp-views/wp-views.php';
	
    if (is_admin()) {
		 		 return; // Only target frontend
	}
	
    // Check if Beaver Builder frontend editor is active
    if (isset($_GET['fl_builder']) || isset($_GET['fl_builder_ui'])) {

        // Deactivate WP-Views for this request if active
        if (is_plugin_active($plugin_path)) {
            deactivate_plugins($plugin_path);
        }

    }else{
		if (!is_plugin_active($plugin_path)) {
            activate_plugin($plugin_path);
        }
	}

}, 0); // Very early priority

You can test and check if that works otherwise you will have to check the best possible way to enable and disable the views plugin through code before beaver builder request starts and enable it after the beaver builder request ends. For that you may contact the beaver builder support.

#2835793

Great, thanks. I can edit and publish the page, I do get an error 500 but if I refresh the page shows correctly with the edits done.

Perhaps its a BB issue that might be resolved with an update - Ill leave the ticket open until Ive had the client check it works for them, but thanks for the help!