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[Resolved] thumbnail not displaying in a view

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 1 voice.

Last updated by BrandenT2154 4 years, 2 months ago.

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#1812917

I have a view which is displayed on the front end here: hidden link

in the first column of the results table, there is a thumbnail that is supposed to display. I am fairly certain that i have the shortcode correct, however the thumbnail does not display because toolset seems to be point it to the wrong source. How can I fix that?

here is the view in question: hidden link
and the shortcode is: [types field='thumbnail' title='%%TITLE%%' alt='%%ALT%%' size='custom' width='83' height='83' resize='proportional'][/types]

you'll need to log in, TO DO SO CLICK HERE: hidden link

#1812947

My issue is resolved now. Thank you!

the problem was that the image selected was a .webp
.jpgs work fine