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[Resolved] This block has encountered an error and cannot be previewed.

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 9 replies, has 3 voices.

Last updated by Nigel 2 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2592009
Captura de pantalla 2023-04-12 a la(s) 7.57.18.png
Captura de pantalla 2023-04-12 a la(s) 7.57.13.png
Captura de pantalla 2023-04-12 a la(s) 7.57.09.png

I am trying to:
Edit typography and styles of several buttons.
Link to a page where the issue can be seen:
hidden link
I expected to see:
Edit controls.
Instead, I got:
"hidden link"

#2592055

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and already escalated in front of our Devs. We suppose to release hot fix version that will contain the fix for this issue very soon.

Here is the errata page:
- https://toolset.com/errata/broken-block-when-expanding-style-settings-panel/

Please hold on for further updates.

#2592091

Greetings, Minesh!

Thanks for your assistance. I have found in a local environment, precisely, that with WP 6.1 there is no problem. I think we can stick to it for almost a week.

Please let us know anything.

Thanks!

#2592113

Forget it, Minesh, it's been a whole issue even by downgrading WP to 6.1. Do you have any estimated time to update us about this? Thanks again.

#2592149

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

There is no exact ETA on it but we may release it early next week or by end of this week.

#2592201

Ok, Minesh, looking forward for what you can tell us later! Thanks for your assistance!

#2592593

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - changing the ticket status.

#2595513

Greetings, Minesh! Any news about releasing new version? Thanks in advance.

#2596131

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

HI there

Minesh is on vacation.

Sorry for the delay with the release, the developer in question is sick and we are waiting on them to be able to complete the work needed to publish the fix. We expect them back at work tomorrow, so hopefully you will not need to wait much longer.

Thanks for your patience.

#2597285

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hello again

I wanted to let you know that we published plugin updates today that include a fix for this issue (specifically Blocks 1.6.7).

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads