Tell us what you are trying to do?
I just bought toolset
I have created a wordpress site and I installed toolset blocks and types. WordPress 6.1.1 and theme twenty-twenty-three
I have created a Post Type with 4 custom fields and one taxonomy.
I have created a template and I have the following problems:
1) Single Field block with custom fields works ok
2) Single field block does not add taxonomy
3) Fields and Text block gives the following error: This block has encountered an error and cannot be previewed.
Is there any documentation that you are following?
Toolset documentation. All settings to default
Is there a similar example that we can see?
Could you please tell me what are the steps that you're following and what exactly happens when you try to add the taxonomy field? Now, regarding this:
3) Fields and Text block gives the following error: This block has encountered an error and cannot be previewed.
We might be facing an interaction issue with a third-party functionality, in this case:
- Deactivate all the plugins that are not related to Toolset
- Switch for a moment to a WordPress default theme like Twenty Twenty-one
- If the issue is gone, activate one by one to see with which one there is an interaction issue
Could you tell me the results of this investigation? Also, can you enable the debug mode? Please add the following code in your wp-config.php file:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );
After adding the code above, try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder. If you locate it there, please send us the last lines here in the ticket.
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Please, let me know if you need any additional details. Have a nice day.
We'll keep you updated on this issue through this ticket and for now, you can downgrade to WordPress 6.0.3, as suggested in the errata page ( you can downgrade WP versions with the plugin https://wordpress.org/plugins/wp-downgrade/ ).
It should be identical to the version that will hopefully be published some time this week, and you shouldn’t need to take any extra steps other than installing this update.
