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[Resolved] Third partu plugin is working in archive but not in Toolset view

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by dominiqueM-3 4 years ago.

Assisted by: Shane.

Author
Posts
#1996119

Hello,

I'm working on membership site in which some articles are available for members only.

I've installed Toolset to manage content and MemberPress to manage subscriptions and payments.

I've set up some Toolset conditions to display different messages (teasers) depending on the type of article (term of a taxonomy) and also some MemberPress conditions (as a shortcode) to display different messages depending on the user status (is a member or is not a member).
These conditions are added in an archive loop items and in a view loop items.

In the archive, Toolset conditions on the type of article and MemberPress conditions on the user status are working well.

On the other hand, in the view, only the Toolset conditions are working. It seems that the test on the user status is not running.

Please, see the results here:
Archive: hidden link
View: hidden link

Edit: it seems that my issue is related to view cache.

Regards

#1996415

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dominique,

Thank you for getting in touch.

Is everything ok now given that you've said this issue was being caused by the view's cache. Once you've cleared your view cache the issue no longer occurs?

If you are inserting your view using the shortcode then you can manually disable the cache with the attribute cached ='off'

The attribute is added like the example below.

[wpv-view name='my-view' cached ='off']

Please let me know if this helps.
Thanks,
Shane

#1997247

My issue is resolved now. Thank you!