There's no Installer button when I install the starter theme.

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Starter Theme, Using Toolset Starter

This topic contains 10 replies, has 2 voices.

Last updated by Shane 7 years ago.

Assisted by: Shane.

Author

Posts

October 18, 2017 at 1:07 pm #579881

DavidO9133

I expect to see the attached when I install the starter theme, but it never appears.

Thanks,
Dave

October 18, 2017 at 3:30 pm #579949

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can have a look at this ?

The private fields will be enabled for your next response.

Thanks,
Shane

October 18, 2017 at 6:26 pm #579995

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for the credentials, however when i tried to log in they don't seem to work.

Could you check on them for me.

Thanks,
Shane

October 18, 2017 at 6:30 pm #579997

DavidO9133

Sorry Shane - try !$M4B3q%83ngWyQyljazxcuA

October 18, 2017 at 7:00 pm #580008

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

I Tested this on a fresh install and it worked for me. All I did was to install the theme as soon as I installed wordpress.

Would you like if I provide you the export files for this so you can get this up and running ?

Thanks,
Shane

October 18, 2017 at 7:27 pm #580022

DavidO9133

Are you using the Starter child theme?

When one thing isn't working, I lose faith in everything else working as expected. I'd much rather be able to do it as per the instructions so that I know everything is working ok.

All I did was install WP, add the Toolset plugins and add the theme. Is that right?

Thanks,
Dave

October 18, 2017 at 7:31 pm #580023

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Not sure why the notification isn't showing up but you can access the installer from this link.
hidden link

Please let me know if this helps.

Thanks,
Shane

October 18, 2017 at 7:37 pm #580032

DavidO9133

Awesome. I'm in. Thanks Shane.

October 18, 2017 at 8:04 pm #580037

DavidO9133

Shane - I can conclude that it was because I had already installed the Toolset plugins already.

October 18, 2017 at 8:12 pm #580043

DavidO9133

Actually, I've reinstalled Wp and installed the starter theme with child. I let the installer do all the options and install all the plugins, gut it hasn't imported any data. I have no CPTs. It completed successfully though. What's happened??

October 19, 2017 at 2:23 pm #580277

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

The installer doesn't import any CPT.

What is does is to just setup the basic layouts that you will be needing with your current setup so that you have a place to start.

If you go to Toolset->Layouts then you will see the pre-loaded layouts.

Thanks,
Shane