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[Resolved] the [wpv-post-featured-image] shortcode does not work with custom sizes

This thread is resolved. Here is a description of the problem and solution.

Problem: Custom sizes are not working correctly with the featured image shortcode.

Solution: Make sure your site's Home URL and Site URL are set to the correct protocol.

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Maurizio Federici 4 years, 9 months ago.

Assisted by: Christian Cox.

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#1505617

in the views I have a problem with the shortcode [wpv-post-featured-image].
It only works if I use predefined sizes. If I use custom sizes (for example [wpv-post-featured-image size = "custom" width = "400" height = "300" crop = "true"]) the shortcode doesn't work.

I use the avada theme and several plugins but I exclude that it may be a question of compatibility because I tried to disable all the plugins and install a basic wordpress theme without getting results.

I suspect, however, that the problem may be related to the use of the https protocol because it occurred on two sites after activating this protocol.

Do you have any suggestions on this?

Thank you

#1505811
Screen Shot 2020-02-12 at 2.51.03 PM.png

Hi, I can see in your general settings the site URL and home URL are still set to http instead of https. If you change both to https and resave site permalinks, is the problem resolved?

#1506785

Thanks a lot, I went crazy on this thing. You solved.