The username can only contain alphanumeric characters, dashes or underscores

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms, User-registration forms

This topic contains 2 replies, has 2 voices.

Last updated by florianM-2 5 years, 10 months ago.

Assisted by: Shane.

Author

Posts

February 27, 2019 at 12:42 pm #1206966

florianM-2

Dear support team,

I recently switched WordPress settings to allow email as username, and now when a user try to save his profile with the cred user form he got this message :
The username can only contain alphanumeric characters, dashes or underscores

I guess this is because @ and . are not allowed in the username, but how to overcome this issue?

Thank you

February 27, 2019 at 7:25 pm #1207259

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Florian,

Thank you for contacting our support forum.

So you only want the user to enter their emails for their usernames or their emails are used as their username?

If so on the Cred form you should be able to just set your form to autogenerate the username or remove the field completely from your form.

Thanks,
Shane

February 28, 2019 at 12:12 pm #1207595

florianM-2

My issue is resolved now, I remove the field because anyway username can not be edited. Thank you!