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[Resolved] The Toolset maps plugin breaks the DIVI themes backend block editer

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Shane 5 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#1351935

I am trying to: edit a standard WordPress page that uses the DIVI Page Builder. The module settings of the builder will not load or open. If I disable the Toolset Maps plugin, everything works correctly.

#1352819

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jim,

Thank you for getting in touch.

This could be because of the new divi experience builder.

You can also switch to the Classic Divi Builder under Theme Options. Click the Builder tab and then the advanced options tab. There you can find the option to enable or disable the latest Divi Builder Experience.

Simply disable this option to keep the Classic Divi Builder as before. But remember, in order to see the Classic Divi Builder on the backend, you must make sure and enable the Classic Editor option as well.

Please try this and let me know if it helps.

Thanks,
Shane

#1352827

That fixed the issue for now but is not a good solution. The classic builder is going away and is way slower than the new builder. Toolset is important to me, but DIVI is my life blood. If this can not be fixed, I will have to look at other solutions for what I do with Toolset. I have over 60 sites running in DIVI and several of those use a function of Toolset. The only issue is with the Toolset Map plugin. The other Toolset plugins work just find and there is no conflict with DIVI.

#1352835

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jim,

Are you able to tell what the error is?

Mind setting it up back so that the issue occurs and let me have a look ?

Let me know the exact page where I can see this issue.

The private fields have been enabled so that you can provide me with the credentials and a link to the page with the issue.

Thanks,
Shane

#1352929

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jim,

So I found the issue.

It seems there is an issue in divi and the new experience builder where it is still loading the google maps API even though its disabled in the theme options.

Switching to the classic builder causes this setting to work correctly but its something they need to look at since when you disable it, it shouldn't be loading the maps api at all.

This is what is causing the functions on the builder not to work.

Thanks,
Shane