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[Resolved] The speed of toolset starter makes me in trouble

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This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.
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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 6 years, 11 months ago.

Assisted by: Luo Yang.

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#607097

When I use the GeneratePress theme there is issue with frontend css
but the page load time is 450 msec
when I activate toolset starter theme the load time become from 3 second - 4.5 seconds on the same page with average the same page size !
what does make toolset starter takes long to be fully loaded ?
and what I can do from my end to solve this problem ?

and is there any way to solve the issue with generate press ?

Thanks in advance

#607420

Dear Drmohamed,

It is a performance problem, might be a compatibility problem or server problem, please check these:

1) you are using the latest version of Toolset plugins + Toolset Starter theme
2) deactivate other plugins and switch to wordpress default theme, and test again
3) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

4) Please provide the debug information too, and make sure your website server can satisfy the WordPress installation requirement:
https://wordpress.org/about/requirements/

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