The same View works on a page but not on an other...

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by jeanL-2 2 years, 5 months ago.

Assisted by: Minesh.

Author

Posts

June 1, 2022 at 9:13 am #2375081

jeanL-2

Tell us what you are trying to do?

I want to display the same view on two different pages, on one it works but on the other it shows me No Items found...

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

June 1, 2022 at 9:25 am #2375105

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share information what view you want to display on what page and where its working and on what page its not working.

If you are happy to share admin access details I'm happy to review your current setup and see what going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

June 1, 2022 at 12:30 pm #2375295

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share on what page the intended view works and where its not working on what page?

June 1, 2022 at 1:06 pm #2375341

jeanL-2

Yes, here it works : hidden link

and here not : hidden link (Actualités réfugiés)

View name : Actu réfugiés

June 2, 2022 at 8:45 am #2376151

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please check now: hidden link

You forget to add the orderby field with your view widget you added to your elementor template. Please check the following screenshot:
- hidden link

Can you please confirm it works as expected.

June 2, 2022 at 9:35 am #2376175

jeanL-2

My issue is resolved now. Thank you!