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[Resolved] The problem occurs in “wordpress archives”, which is visible on the editor but

This thread is resolved. Here is a description of the problem and solution.

Problem:
Block Archive name/title does not get saved.

Solution:
There was a conflict with the Cache plugin. Disabling the cache plug-in resolves the issue.

Relevant Documentation:

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by chelhwanS 2 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#2329183

I am trying to:

The problem occurs in "wordpress archives", which is visible on the editor but not visible on the user screen.
This phenomenon occurs in both "hidden link" and "hidden link".

It's the same if I upgrade my hosting and increase the memory to 1G.

****
The problem is a detailed description of the part where the data is not visible on the user screen.
When I edit and save in wordpress archives, the changes are not saved.

This phenomenon occurs when working with "Wordpress Archive in toolset".
It appears in Woocommerce's product Post Type, but I haven't found it in another Post Type yet.

If you want to test it out

Go to hidden link.
"toolset->Wordpress Archive->Archive for sales category" is available.

I thought it would be better to change Title from Korean to English.

In the editor, I changed the tile to "Archive for sales market" and saved it, but the title is still "Archive for 판매대상 분류"
The editor is not working properly.

The user screen address is
It's hidden link.

******
Youtube Video URL

yaksa.site
hidden link

neture.co.kr
hidden link

The two site IDs and passwords are the same.

ID : sohae21

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2329227

hidden link

hidden link

#2329261

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I've checked with my test site and I can see when I try to update the Archive title it does works.

I've created the test site for you, you can auto-login to it using the following link:
=> hidden link

You should try to change the archive title, it should work.

If it does not work on your install, in order to isolate the issue, you will require to test it with only Toolset plugins active and with default theme to ensure there is no conflict with any of third-party plugins or themes.

If that does not help, I will require your site copy in order to check whats going wrong with your setup.
=> https://toolset.com/faq/provide-supporters-copy-site/

*** Please make a FULL BACKUP of your database and website.***
I have set the next reply to private which means only you and I have access to it.

#2329895
#2330561

Disabling the cache plug-in is no longer a problem.
My issue is resolved now. Thank you!