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[Resolved] The "nothing found text" is not appearing

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by Shane 4 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1833295

Hi there,

I've just added a search field(title-text) in the search page. But when has nothing to show the text for nothing found doesn't appear hidden link

Block editor option > hidden link

hidden link

#1833751

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christos,

Thank you for getting in touch.

Can you remove all the text and shortcode in the editor and just add "No Yachts Found" and test this again to see what happens?

Thanks,
Shane

#1834069

I did it hidden link nothing again > hidden link

#1834487

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christos,

Thank you for checking this for me.

I will need to have admin access to the website so that I can check on this search further.

I've enabled the private fields for your next response.

Thanks,
Shane

#1834793

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christos,

I went ahead and created a new view as a test to see what will happen, however the issue isn't replicable and is limited to this view only.

What you can do is to recreate the view itself and organise everything as they were before. I'm unsure what is causing this but given that it doesn't occur with another on the same site it leaves me to suspect your original view.

Here is the sample view that i've created.
hidden link

Thanks,
Shane