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[Resolved] The new post relationship causes some sort of collision when I use the Gutenberg

This thread is resolved. Here is a description of the problem and solution.

Problem:
The new post relationship causes some sort of collision when I use the Gutenberg

Solution:
This issue fixed with Types v3.0.2.

Relevant Documentation:

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 8 replies, has 3 voices.

Last updated by kevinB-15 6 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#915472
Screen Shot 2018-06-19 at 3.36.24 PM.png

I am trying to:
post a child type (article) to a parent type (issue)

Link to a page where the issue can be seen:
hidden link

I expected to see:
parent connection panel at the bottom of the page

Instead, I got:
Nothing renders under the parent/child panel at the bottom of the page—no "Create Issue" or "Attach to Existing Issue" buttons, no list of attached parents/children.

It works as expected with the Gutenberg plugin deactivated.

The setup worked well with Gutenberg before the new "relationships" push, but it now just spins and throws an error in the console:

Uncaught TypeError: editor.getParam(...).join is not a function
at initAtDCore (plugin.js?v=20150715&wp-mce-4711-20180425:68)
at YC.<anonymous> (plugin.js?v=20150715&wp-mce-4711-20180425:311)
at zm.c.fire (wp-tinymce.php?c=1&ver=4711-20180425:3)
at YC.fire (wp-tinymce.php?c=1&ver=4711-20180425:3)
at mC (wp-tinymce.php?c=1&ver=4711-20180425:3)
at wp-tinymce.php?c=1&ver=4711-20180425:3
at wp-tinymce.php?c=1&ver=4711-20180425:3
at wp-tinymce.php?c=1&ver=4711-20180425:3

#915583

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - it looks like compatibility issue and there is a conflict between any third party plugin you are using or the theme.

In order to minimize the cause of the issue:
Could you please try to resolve your issue by deactivating all third-party plugins one by one as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Would you mind to give a try to reproduce the issue with minimum set of plugin (only Toolset plugins + default theme)?

#915810
Screen Shot 2018-06-20 at 8.32.46 AM.png
Screen Shot 2018-06-20 at 8.33.04 AM.png

Hello Minesh,

I set the theme to TwentySeventeen and disabled all plugins except toolset and the Gutenberg and REST API Enabler (required with Gutenberg) plugins. you can see with the screenshots that the progress bar just sits and spins in the post relationships chooser panel. One thing different is the error doesn't come up in the console, so that one must be a separate 3rd party plugin conflict. However, the post relationships chooser panel freezing is still a problem with Gutenberg.

#916128

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - I'm able to reproduce the issue and I escalated the issue for further debug to our next level support. Please hold on for further updates.

#918115

Hello Minesh,

Any word on a fix?

#918314

Hi Kevin,

I'm Mohammed, the Toolset support team leader.

I'm posting here to inform you that the issue is already reported to the development team with high priority.

So, please keep watching this ticket and we will notify you once we get any updates.

Thanks.

#918318

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I will get in touch with you when I've any updates on this. Please hold on for further updates.

#920299

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - we just published the new release for Types v3.0.2, Views v2.6.2 and Forms 2.0.1. Could you please update ALL Toolset plugins (Toolset plugins you are currently using) to it's latest official released version and try to resolve your issue.

*** Please make a FULL BACKUP of your database and website.***
You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

#920358

You folks rock! It seems all good now 🙂