Home › Toolset Professional Support › [Resolved] The message ” compatibility alerts?” cannot be removed
Problem:
The issue here is that the user was unable to remove the Compatibility alert in our Types Plugin.
Solution:
After updating to the latest version of our Types plugin, the user no longer experienced the issue.
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Tagged: Views, Views plugin
This topic contains 8 replies, has 2 voices.
Last updated by David 6 years, 2 months ago.
Assisted by: Shane.
I am trying to:
remove the admin side message:
Do you want to get faster Toolset support and compatibility alerts?
I click yes, and nothing happens!
Hi David,
Thank you for contacting our support forum.
Could you provide me with a screenshot f the issue ?
Also could you let me know when did this started to occur ?
Thanks,
Shane
Hi David,
Would you mind providing me with admin access to check on this issue for you ?
I'm unable to replicate on my local version.
Thanks,
Shane
Hi Shane
I see the issue now. If I turn off Types plugin the issues go away. It must be that Elementor + Types are not compatible. However I read your Elementor integration page and it said Elementor Pro + Types works. Please could you confirm this?
Thanks
David
Hi David,
Yes Elementor and Types have basic compatibility with each other, in that you can use our toolset elements inside the elementor templates.
Thanks,
Shane
Hi Shane
I've solved all my issues by downgrading Types from 3.1.2 to 3.1
Thanks!
David
Hi David,
There should be an update for Types coming on Monday, version 3.2
It may resolve this issue as well.
If there are no further questions on this then you can mark this ticket as resolved.
Thanks,
Shane
Looking forward to the update. My issue is resolved now. Thank you!