[Closed] The maximum of field into my group in custom field is four.

[Author]

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[loic-naelN]

I am trying to: Add a new field into my group of field

Link to a page where the issue can be seen: The problem is in the back-end

Explication: I have created a custom field. In this custom field, I added four field (image, WYSIWIG, adress and URL).
My problem is that I can't to add a new field and I don't understand why. I click on the button "Save" but it don't work. Can you help me please?
Wordpress version: 5.8.1
Toolset blocks version: 1.6.1
Toolset forms version: 2.6.12
Toolset maps version: 2.0.11
Toolset types version: 3.4.14

[Jamal]

Hello and thank you for contacting Toolset support.

Please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If this does not help, allow us temporary access to your website to check this further. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

[Jamal]

Thank you for the credentials, I was able to log in and see the issue.

Well, that was not really a solution. It was a debugging step to narrow down the issue and find where the cause resides.

Now, I'll need to do more debugging and I don't want to affect your active users. I suggest taking a copy of your website and analyze it locally. Can I install the Duplicator plugin and take a copy?

[loic-naelN]

Hello,
You can realize a debugging.
Moreover, for the problem presented before, I have deleted this custom field and I have created an other.
The problem is become a problem with "URL". Let me explain:

- I have created an other custom field for use him in my model,
- I have created five custom field whose two who permit to insert a shortcode,
- But when I insert the shortcode, this don't work because it is necessary that enter a valid url,
- But the website refuses that I modify this,
Can you help me please?

[Jamal]

It is an Embed field, and it will expect an embed URL. So basically, you must enter an URL in that field, not a shortcode. Does it make sense?

I installed Duplicator to take a copy, but before activating it, I tried again to add a custom field and I was able to. Check this screenshot hidden link
I guess that the issue was just a glitch and it is now fixed, right? If not, can you tell me what steps to do to reproduce it?

[loic-naelN]

Hello Jamal,

Concerning the Embed field, I don't want to enter a "url", I want to enter a "shortcode". Moreover, it i impossible to deactivate the "url" however I uncheck "url" and click on "save". Can you arrange this please?

Second, thanks! It is possible for me to add a new field.

Regards,

[Jamal]

Hello and my apologies for the late reply, but I do not work on Wednesdays and Thursdays as you may check on my profile page https://toolset.com/forums/users/jamal-b/

Usually, you will use shortcodes in views, content templates, archive templates. I would like to know why would you like to have them in a custom field? What shortcodes you will be using?
That may help me understand your use case, and maybe there is a better solution than using a shortcode in an embed field.

I also wonder, why are choosing the embed field? Can you elaborate more about it?

In any way, shortcodes will not work in an embed field. Choose a WYSIWYG field instead.