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[Closed] The map filter is gets slow after a couple filters or zooming in and out.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by Minesh 10 months, 2 weeks ago.

Assisted by: Minesh.

Author
Posts
#2687518

Tell us what you are trying to do?
The map filtering is working great the issue is after filtering the map a few times or zooming in and out of the map a few times the filter starts to slow down after each filter and eventually stop rendering the map altogether.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2687552

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked and at first sight it seems its working when I try to apply the multiple filters multiple times.

Can you please share exact steps that we have to follow that should lead us to see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2688611

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've disable the cache of the view and for that I've added the cached="off" attribute to the view as given under:

[wpv-view name="all-locations" order="asc" cached="off"]

Do you see any difference?

#2688622

Unfortunately, no I don't see a difference. The map still loads slowly like it did before, after having selected different filters.

#2688824

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

At first sight it does not look like any issue but I will require duplicator copy of your site for further investigation.

Can you please send me duplicator copy of your install.
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

The topic ‘[Closed] The map filter is gets slow after a couple filters or zooming in and out.’ is closed to new replies.