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[Resolved] The list of published Layouts has disappeared

This thread is resolved. Here is a description of the problem and solution.

Problem: The list of Layouts has disappeared from Toolset > Layouts.

Solution: Clear cache and cookies, log out and log back in. If any Layouts are missing, find their IDs and edit them manually in wp-admin by accessing this URL:
/wp-admin/admin.php?page=dd_layouts_edit&layout_id=12345&action=edit
Change 12345 to match the Layout ID. If you are unsure of the missing Layout IDs, you can find them in the wp_posts table by searching for post_type = dd_layouts

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/New_York (GMT-04:00)

This topic contains 5 replies, has 3 voices.

Last updated by davidm-13 6 years, 5 months ago.

Assisted by: Christian Cox.

Author
Posts
#952840
Publishe-layouts.JPG
Trash-layouts-ok.JPG

Tell us what you are trying to do?
To see a list of my published Layouts

The list has disappeared - see screenshots.

Thanks
David

#952855

Can you please enable WP debug, and tell me what you see?
https://codex.wordpress.org/WP_DEBUG

Please as well check with no other Plugins but Toolset, and if you have WPML, without WPML.
If you cannot do that, please send me a copy of the site:
https://toolset.com/faq/provide-supporters-copy-site/

I have seen similar issues but there the Tabs where present.
In your screenshots no tabs are there, speaking for a PHP error.
Unless, you didn't yet update Toolset.
If not, can you do that?

I enabled a private reply just in case.

#953160
Screen Shot 2018-07-22 at 11.37.11 AM.png

Hi, I logged in and I was unable to see the "Layout for Pages" Layout, so I edited that Layout by manually typing the URL in the browser:
hidden link

After saving, the Layout appeared in the "Unassigned Layouts" tab. Not sure how the Layout became hidden, but it does seem to be working as expected now. Can you confirm?

#953167
layouts-not-visible.JPG

Hi Christian,
No change, still don't see any published layouts - screenshot is after checking.

#953210

Are we logging in as different Users? I see the Layouts list, so something else must be going on. Please try this:
- Clear your browser cache and cookies
- Log out and log back in using the same login credentials you provided to me
- Try using a different browser, like Firefox or Chrome, instead of the browser you are currently using

Let me know the results.

#953237

Hi Christian, Thanks.
Clearing cache and cookies did the trick.
I can now see my layouts again.

David