The key does not register when I put it in

This support ticket is created 3 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by craigF-2 3 years, 12 months ago.

Assisted by: Minesh.

Author

Posts

August 18, 2021 at 3:40 am #2145357

craigF-2

Trying to install the key register and the message is invalid site key for current site

August 18, 2021 at 6:19 am #2145431

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please make sure you registered the correct URL for your site.

Please check the following doc and try to follow the same steps:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

August 21, 2021 at 4:22 am #2148157

craigF-2

I reinstalled the WordPress into the root directory so problem should be solved. Can you load the licence on a development directory and a production directory for the same domain. My issue is resolved now. Thank you!