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[Waiting for user confirmation] The images are displayed all wrong. The aspect ratio is not ok

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 1 voice.

Last updated by Minesh 4 days, 12 hours ago.

Assisted by: Minesh.

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#2783881
WhatsApp Image 2024-11-15 at 12.09.01.jpeg
WhatsApp Image 2024-11-15 at 11.46.48.jpeg

I am trying to see this page
hidden link

The images on the page are not displayed as they should.

It worked fine so far.

What is the problem?

#2783902

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The image block issue happens because WordPress 6.7 introduced changes to auto-sizes for lazy loaded images.

More details about this issue in the official blog post:
https://make.wordpress.org/core/2024/10/18/auto-sizes-for-lazy-loaded-images-in-wordpress-6-7/

Official bug report:
https://core.trac.wordpress.org/ticket/61847

Can you please try to follow the following errata and try to resolve your issue by following the workaround shared:
- https://toolset.com/errata/image-block-displays-wrong-image-size-with-wordpress-6-7/

#2784946

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As I already informed you about the Image size issue which is not on us and already shared the errata for that but I would like to inform you that:

- we just release hotfix version for Toolset Blocks 1.6.18.
- We also release hotfix version for Toolset Access 2.9.2.

This will help you to fix the save/publish button misplaced.

You can download it from your account's download page:
- https://toolset.com/account/downloads/

*** Please make a FULL BACKUP of your database and website.***
Can you please update All Toolset plugins to it's latest official version and I hope this will resolve your issues.

#2784960

Thank you for letting me know about the button.

I have rolled back to a previous version of WordPress to fix the images.

You guys plan to do something about the image thing? Or that is wordpress' job and they will have a fix for it?

#2784961

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Image issue fix is not on us. It should be fixed by WordPress or you can use the workaround shared in errata page:
- https://toolset.com/errata/image-block-displays-wrong-image-size-with-wordpress-6-7/

#2785232

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that the image size issue is fixed with the WordPress version 6.7.1.

Can you please update WordPress to 6.7.1 and check if that help you to resolve the image size issue as well.