[Resolved] The filtering function only works when logged in on the wp site?

[Author]

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[fredrikE]

I am trying to:
Use the filtering function on the page. After selecting a category it jumps back to the beginning and after that no options are visible?
Link to a page where the issue can be seen: hidden link

I expected to see:
Filtered category
Instead, I got: back to square one with no options visible anymore.

[Minesh]

Hello. Thank you for contacting the Toolset support.

I just checked the two dropdown filters added and I can see when I select the option it does seems to filter the result.

Can you please tell me exact steps I will have to follow in order to see the issue or share video explaining the problem that should help me to see the issue.

[fredrikE]

Hello! Yes the filtering works when you are logged into WordPress. Although it works this way it does not work as a basic visitor of the site. Did you check it logged in or not logged in?

[fredrikE]

And to clarify. It might filter the results but trying to filter again by choosing another category is not possible after the first try.

[Minesh]

This is really strange.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see it working with only Toolset plugins active?

[fredrikE]

Got it to work! Had to select the view options again. Not shore what made it stall but works now!

[Minesh]

Great - Glad that you able to make it work and you somehow corrected it.

You are welcome to mark resolve this ticket.