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[Resolved] The content template is not connected.

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This topic contains 3 replies, has 2 voices.

Last updated by Nigel 1 year ago.

Assisted by: Nigel.

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Posts
#2674071
2023-12-17.png

I created a product archive and a template for product linked to it.
But it doesn't connect.

I am uploading the image file for reference.

#2674337

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I'm not sure I understand the problem. You created a Toolset template for single products, but product posts are not using the template?

The credentials you shared to access your site are not for an administrator, so I cannot visit the back end to check the problem.

Can you update the role of the user so that they are an admin?

#2674351

id : test-admin
pass : thedang-test-id

I made a mistake.
The test ID was created somewhere else.

Use this ID

#2674455

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, thanks for that.

I spent some time looking into the details of your site.

It seems that there was an older template for products that was deleted in such a way that it left over some settings that interfered with the current template.

I ran a little code snippet to fix the issue, and I think it should be working correctly now.

#2674581

thank you