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[Resolved] The content is not visible after updating

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 3 voices.

Last updated by gloriaL 3 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#2195843
Schermata 2021-10-14 alle 16.05.13.png

Tell us what you are trying to do?

Hi, I have updated the plugin from version 2.3.3 to the latest release. The custom Post types previously created have been preserved, but when I access the page the content is not visible.
Only the header is displayed with navigation and then the page remains completely blank. The footer is also not displayed.

How can I solve this?

Is there any documentation that you are following?
I tried setting up WP's deafult permalink and then the hidden link structure.

Is there a similar example that we can see?
The original site with version 2.3.3 of toolset. hidden link

What is the link to your site?
hidden link

#2195965

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Could you please provide your debug info?

hidden link

#2195993

Thank you for your reply.
Here is the information

#2196117

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Gloria,

Thank you for the debug information, however i'm not seeing anything from the debug data that would be the cause of this.

Would it be possible to get admin access to the site to have a more detailed look at the issue ?

Thanks,
Shane

#2196519

Hi, I have created a temporary login with the Temporary Login Without Password plugin. Here is the login link:
hidden link

Thank you

#2196903

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Gloria,

Thank you for the login. What I see when I enable the wordpress debugging is the following error.

Fatal error: Uncaught Error: Call to undefined function mfn_opts_get() in /home/glowebit/public_html/demo2/wp-content/themes/generatepress_child/single-biennali.php:32 Stack trace: #0 /home/glowebit/public_html/demo2/wp-includes/template-loader.php(106): include() #1 /home/glowebit/public_html/demo2/wp-blog-header.php(19): require_once('/home/glowebit/...') #2 /home/glowebit/public_html/demo2/index.php(17): require('/home/glowebit/...') #3 {main} thrown in /home/glowebit/public_html/demo2/wp-content/themes/generatepress_child/single-biennali.php on line 32

Essentially the problem is coming from your custom post template in your child theme. Specifically this line below.

									
$h = mfn_opts_get( 'title-heading', 1 );

During my checks it would appear the function mfn_opts_get() is declared in the Betheme however you're using the generatepress theme hence you're getting this error.

Thanks,
Shane

#2198725

Thank you Shane for your reply.
the previous theme was Betheme and the child-theme was made by another developer.
Now I use Generate Press.
I will try to figure out how to fix this.

Have a nice day