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[Resolved] the category for technology topics displays incorrectly

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 7 replies, has 2 voices.

Last updated by nancyM-2 4 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1590025

Tell us what you are trying to do?

i want all the category listings to look standard

all the category pages look good except this one: hidden link

What is the link to your site?

hidden link

#1590175

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nancy,

Thank you for getting in touch.

I took a look at the link but i'm not seeing anything that is out of place.

Would you mind sending me a link to another page that can be used as a comparison ?

Thanks,
Shane

#1590383

Here are two examples that behave well:

1. on this page hidden link you can see that all the posts that are categorized as "network-announcements" are listed.

2. on this page hidden link you can see that all the posts that are categorized as "positions-available" are listed.

but on this page: hidden link
there is no such listing of "technology-topics"
instead it is an article and then a listing of all posts, regardless of category. It is a mess!

Why is the technology-topics category archives so different? How can I get it to behave like all the other category archives?

#1592801

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nancy,

Thank you for the links.

In order to get a full understanding of the difference in how they are being displayed I would need to have admin access.

I will enable the private fields for your next response so that you can provide me with the site credentials for me to perform the inspections.

Thanks,
Shane

#1592899

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nancy,

Thank you for the credentials, however they don't seem to be working on my end.

Could you test them out and let me know if they work for you ?

Thanks,
Shane

#1594835

username is igtrcn (I mis-typed it as itrcn)

#1594875

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2020-04-21 at 3.04.38 PM.png

Hi Nancy,

I found the issue. On this particular category here hidden link

You had a different category template assigned. See Screenshot.

What I notice on your other categories was that it was set to the default template.

Setting this to the default template resolved the issue.

Thanks,
Shane

#1599159

My issue is resolved now. Thank you!