The application didn't respod in time message

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by Christopher Amirian 1 day, 5 hours ago.

Assisted by: Christopher Amirian.

Author

Posts

September 27, 2025 at 9:22 pm #2826914

Emoke Ciorogan

Hi. I am trying to edit the Canadian campaign template on hidden link site, but I keep getting The application didn't respond in time message. Please help resolving the issue. Thank you!

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

September 28, 2025 at 3:27 pm #2827005

Christopher Amirian

Supporter

Languages: English (English )

Hi,

Welcome to Toolset support.

Would you please follow the steps below and see if the error message you mentioned happens?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Types
. Toolset Blocks
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.