I have a custom post type set up with custom fields and search in combination with relevanssi.
All is working except for one detail.
If the text search is set up to search in the title, post body and custom fields then the following query does not give any results on this page ( C# ):
hidden link
search parameters: hidden link
If I disable the text search in the view query results to search also in the custom fields then the the query for " C#" does give the correct results
So relevanssi is working correct however it looks like enable or disable search in custom fields produces differrent results while the C# is both in the title also.
Hello. Thank you for contacting the Toolset support.
First of all - After checking to debug the information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page (You can find the Views plugin under Legacy Plugins tab):
=> https://toolset.com/account/downloads/
Once you update the plugins - Do you see any difference? If no:
If I disable the text search in the view query results to search also in the custom fields then the the query for " C#" does give the correct results
==>
when you say above, how you disable the text search?
Can you please share access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I will update the pugin version to the latest this weekend after testing.
To elaborate more on this:
If I disable the text search in the view query results to search also in the custom fields then the the query for " C#" does give the correct results
==>
when you say above, how you disable the text search?
I do not disable the text search but I switch from search in title, post body and custom fields to search in title and post body alone.
If I perform a search with the option to only search in title and post body then the post with C# in the title is found
If I perform a search with the option to search in title, post body and custom field the post with C# in the title is no longer found if you enter C# as search term.
Can you please share access details and let me see whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
The thing is that when I run a test with my local host and created a post which has the title set has "Movie two C#" (without quotes).
And then I registered the custom fields to relevanssi and indexed it. But when I see the table that holds the keywords of Relevanssi namely wp_relevanssi - I see all other keywords are indexed. Only the C# keyword is missing.
It looks like Relevanssi do not index the works having the special chars.
Can you please check with Relevanssi support and check with them if they have any solution for this.
In addition to that, you could also setup a default relevanssi search (without using Views) and see if it works and check with Relevanssi support why C# word is not get indexed. (having said that words having special chars not get indexed)
I checked with your database table (wp_relevanssi) and found that the keyword C# not get indexed and not found within the table wp_relevanssi.
It does not seem to be issue with Toolset but you should contact Relevanssi support.
Well actually that is not really the problem I think because when you search in post title and post body alone with relevanssi activated too then you do get results, so that should not work either right if the problem was due to Relevanssi not indexing the special characters.
Once you activate relevanssie is bypasses the default search so it works or it does not.
Thing is once you active to search in the custom fiels of toolset then it does not work, so there might be a conflict there?
The option to search within "Posts content and title" and "Just post title" offered by Toolset that is why its working.
The option to search within " title, post body and custom fields" will be only offered if you installed and activated the Relevanssi plugin.
You can also try another way to test this, you should try to use the default WordPress search and try to search for C# keyword, do you see any results? As I do not see any results.
You can also create another post with title "my test post for C# language" and then reindex it from Relevanssi settings and check the table wp_relevanssi, and if you try to search for term column and search within that column for all words of the title, you will notice that all words like my, test, post, for, language will be registered but not the C#.
That is why I suggest you to contact Relevanssi support and check with them it its possible to register keyword with special chars.
